BIO-DISTRIBUTORS
Biodynamic & Organic Wholesalers of Tasmania
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PO Box 12 SHEFFIELD TAS 7306 AUSTRALIA
www.biodistributors.com.au
Delivery & Shipping Cost

Delivery to Non-Tasmanian Destinations

For most orders sent to mainland Australian states we have found Australia Post to be the cheapest option.

Fastway Couriers may be the cheaper option for heavier orders and an alternative option for 25kg items (Australia Post will only take items up to 22kg). Orders delivered by Fastway are dispatched on Mondays, Wednesdays and Fridays.

For perishable items which require quick delivery we recommend ordering for dispatch early in the week to minimise the chance of deliveries being delayed over the weekend. At our discretion we may delay posting some orders until the following Monday, particularly if the weather is hot and the items are best stored in refrigeration.

In most cases the shipping cost can and will be calculated during the checkout process, before you submit the order. When the shipping cost can't be calculated we will advise you of the cost before processing your order.

In most cases you should receive delivery within 4-6 working days of dispatch. We have found that deliveries to some destinations, including Western Australia, can take longer.

We give you the option to give us authority to leave an order if no-on is at the address when delivery is attempted. If you give authority we assume you have a safe place to leave the order (you will nominate a location) and that you will take responsibility for the order once it has been left. Otherwise we apply a "Do Not Safe Drop" label to items to be posted. If no-one is able to take delivery of the item a card will be left advising that the item is available for collection at your Post Office or else a card from Fastway which will give you the option to pick up from their depot or of arranging delivery at a different time.

Large orders can be sent to mainland Australian states using our freight company at competitive rates. Please contact us if you require a quote.


Delivery Within Tasmania

Orders sent by TasFreight are dispatched on Tuesdays and Thursdays. Deadline for orders is 2pm the previous day. Your help with this is appreciated. Smaller orders which we can post will be dispatched on the next business day after you place the order or if the order is received early enough on the same day.

Orders delivered by Fastway are dispatched on Mondays, Wednesdays and Fridays. Deadline for orders is 4pm the previous day.

For items which require prompt delivery we recommend ordering for dispatch early in the week to minimise the chance of deliveries being delayed over the weekend.

Delivery by TasFreight to the main Tasmanian centres: Hobart, Launceston, Ulverstone, Penguin, Wynyard and Burnie is charged at a flat rate of $27.50 (incl. GST).

Delivery by TasFreight to locations South of Hobart is charged at a flat rate of $27.50 (incl. GST) plus actual cost of onforwarding to your address.

Items posted (maximum parcel weight of 22kg) will attract a maximum charge of $8.80 (incl. GST) per item.

Delivery to other Tasmanian destinations by TasFreight is charged at cost.

For deliveries we make to your address (Sheffield, Lower Barrington, Devonport, Railton, Latrobe or up to 1km from the main road) we charge a flat rate of $7.15 (incl. GST).


Delivery to Overseas Destinations

At the moment we are not accepting orders from countries outside Australia.


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