Bio-Distributors is committed to ensuring the privacy of the information you provide to us. Whilst we are not bound by the National Privacy Principles, established under the Privacy Amendment (Private Sector) Act 2000, we still want to inform you of the process of collecting information and how we may use the information you provide.

Holding of Personal Information

Only personal details that are relevant to how we service you as our customer are collected and stored. From time to time we send you updates and information. Please contact us if you do not wish to receive them. The personal information required includes your name, address, telephone and/or fax number, email address and delivery address.

Optional information held includes credit card details. You have the right to request that your credit card details are not kept on our records. It is only for your convenience that they are held. Credit card details are not stored on a computer which connects to the internet.

The only personal information that is stored on a computer which connects to the internet is an email address list which only lists your name and email address. In addition, the information you enter, if you register on our web site, is held on a computer connected to the internet.

All other computer held information is on a second computer system which does not, and indeed cannot, connect to the internet.

Personal details of customers remain confidential. Reasonable steps are taken to protect the personal information that Bio-Distributors holds from misuse and loss and from unauthorised access, modification or disclosure.

The mailing list of customers or other customer information is never sold or rented or exchanged with third parties.

Keeping details accurate and up-to-date

After being advised of any change, personal details that are recorded by Bio-Distributors are updated as soon as possible. To assist in keeping your information accurate, please advise us if there are any errors or changes in your personal details.

Accessing your information

You have the right to access the personal information we store about you. If you wish to access your information please contact us.

Bio-Distributors website

Bio-Distributorswebsite may contain links to other websites whose operator may or may not adhere to a privacy policy or be governed by the National Privacy Principles.