Delivery & Shipping Cost

Delivery options will be given during checkout with the cost of each option shown.

Delivery to Non-Tasmanian Destinations

For most orders of 5kg or more sent to mainland Australian states we have found Aramex to be the cheapest option. Aramex will take items up to 25kg. Orders delivered by Aramex are dispatched on Mondays and Thursdays.

Australia Post is usually cheaper for items under 5kg - we use 3kg or 5kg Express Post satchels. It is also cheaper for some regional locations. Australia Post will only take items up to 22kg. We dispatch orders by post every day.

For perishable items which require quick delivery we recommend ordering for dispatch early in the week to minimise the chance of deliveries being delayed over the weekend. At our discretion we may delay posting some orders until the following Monday, particularly if the weather is hot and the items are best stored in refrigeration.

In most cases the shipping cost can and will be calculated during the checkout process, before you submit the order. When the shipping cost can't be calculated we will advise you of the cost before processing your order.

You should receive delivery within 4-6 working days of dispatch. We have found that deliveries to some destinations, including Western Australia, can take longer.

We give you the option to give us authority to leave an order if no-on is at the address when delivery is attempted. If you give authority we assume you have a safe place to leave the order (you will nominate a location) and that you will take responsibility for the order once it has been left. Otherwise if no-one is able to take delivery of the item a card will be left advising that the item is available for collection at your Post Office or nearest Aramex depot. Aramex will give you the option of picking up from their depot or arranging delivery at a different time.

Large orders can be sent to mainland Australian states using our freight company at competitive rates. Please contact us if you require a quote.

Delivery Within Tasmania

We generally find Aramex are the cheapest option for delivery within Tasmania however larger orders to main centers may be cheaper with Rayner Transport.

Orders delivered by Aramex are dispatched on Mondays and Thursdays. Deadline for orders to guarantee dispatch is 4pm the previous day.

Orders sent by Rayner Transport are dispatched on Tuesdays Thursdays. Delivery to Hobart will normally be two to three days while delivery by Rayner Transport to Launceston or the North West coast should be next day.

Delivery by Rayner Transport to Launceston and the North West coast (Ulverstone, Penguin, Burnie and Wynyard) and for large orders to Devonport, Latrobe and Sheffield is charged at a flat rate of $71.50 (incl. GST).

Delivery by Rayner Transport to metropolitan Hobart is charged at a flat rate of $99.00 (incl. GST).

For deliveries of small orders to Sheffield, Lower Barrington, Devonport, Railton, Latrobe or up to 1km from the main road we charge a flat rate of $11.00 (incl. GST). For larger orders we will probably use Rayner Transport.

Delivery to Overseas Destinations

We do not accept orders from countries outside Australia.

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