Terms and Conditions
- We are not open for door sales - goods by order only.
- Minimum total of orders (including shipping cost): For orders placed using the online ordering system. Retail customers: No minimum order, Wholesale customers: $100.00
- Wholsale accounts are available for customers who's purchases are used predominantly (ie at least 75%) in the running of a business - eg if your ABN is for a saw sharpening service then you would not qualify for wholesale prices.
- Orders are to be paid for in advance.
- Orders placed outside Australia. We do not accept orders from countries outside Australia.
- Business hours: 9.00am to 5.00pm (Australian Eastern Time) Monday to Friday.
- Prices are subject to change without notice.
- If you nominate a location to leave an order if you aren't home, responsibility for the order will rest with you once our carrier has left the order.
- Please notify us of any problems or shortages as soon as possible or when you become aware of the problem. (See Our Guarantee page)
- Due to the popularity of our site and the resulting work load, there may be times we close ordering to all but existing registered customers. This will most likely be a temporary measure lasting a few days to a week.
Providing excellent products with excellent service